IKS Freezing explained

[mental]

Thanks goes to WebWizard for putting this info together
c/p
Hopefully this will alleviate some of the posts saying things like server down again, or, are we down again?

Hopefully if you are running any form of IKS, regardless of the box and the server you should know what an IP is at that point. So I will not explain that part of it.

At the time I am writing this, SV is down, Nfusion & Kbox are up. I do not know about the rest. Now there is an easy way to tell server status of any IKS at any given time. First look in either your network config on your receiver as some models have the info there, or, if IP the receiver is connecting to is not visible then you will have to resort to your router settings or logs to pull the info but it is obtainable.

Once you have the IP you can easily check the status of the server by going to a DOS prompt and typing ping xxx.xxx.xxx.xxx (where xxx is server IP). If it times out then the server is down! Otherwise you are having some other type of issue.

Now to explain the occassional freeze there is another command you can type at the DOS prompt. This will only work in entirety when server is up and running, but if it is down you will get a partial listing up to last connection to where the interruption is occurring. at the DOS prompt type tracert xxx.xxx.xxx.xxx (where xxx is server IP).

You will now see every hop from your computer to the IKS server unless of course the server is down. You will also see how long it takes to make each connection in milliseconds. Now, this is some interesting information if you really break it down.

If you have 8 to 10 hops in there with a time of 200 milliseconds, you have used about 2 seconds to make that connection. Using a proxy could easily make this worse as depending on what you are using for a proxy. A proxy could include more hops plus just by using a proxy you are adding one hop to connect to the proxy server itself.

Ok some basic math here, saying your receiver rquires 10 hops at about 200 milliseconds, that means your "keyword" request takes 2 seconds to reach server. Servers work on a FIFO (First In First Out) when answering requests. So you can have some delay before the server can answer your request and then you have the 2 seconds required to send that info back. This whole procedure has to re-occurr over and over about every 10-15 seconds to prevent a box from freezing. Any lag on any server along the way can cause the issue of freezing as they transfer data back and forth.

[mrtech]

very nice post man. Thanks

[dman999]

Thanks for the explanation. Many will want to read this.

Thanks mental for posting this for all our members. Looks like this will help them understand...

[tester0101]

we know all that keep in mind that many people they want watch and not go to DOS and ping server to see if it's alive or not. they don't know even what is ping. in the last week until today SV loose business with constant freezing of IHUB and server down people start screaming all the way other says it's beta! to calm down the screamers but noone will accept this execuse. we can't stay in beta for ever 2 weeks ago it was working great what happen after ???? i have many reports peoples going crazy with freezing issue and server down. SV team should understand they will losse too much business if the freezing issue continue and beta for ever. many friends ask me about IHUB and i can't recommand it anymore.

[RedWingHockey]

Excellent read. Thanks for the information. I know I intend on making use of this before I post in the future about the server status.

[mr shady]

Awesome post!

[Pete]

GREAT POST!!!!!! I do a lot of reading and not so much posting I love this site!!

[airhead13]

thanks for the info ,more hops mean more time,good explanation.

[richiemiami]

when I see posts like this I say to myself ok answer this question for me....

how does hops, mops, chairs, or routers have to do with freezing that occurs more often than every 12 seconds....

for understand that the control word is good for 12 seconds of video than what gives and why do you have receivers that freeze greater than every 12 seconds

answer it's their sever and their connection to the box

How does CNX who couldn't get their server up one day before now have a perfect IKS platform?

How does SV who's been working on their server since may of this year have the worst IKS platform imaginable?

r

[txsgent]

Originally Posted by richiemiami

when I see posts like this I say to myself ok answer this question for me....

how does hops, mops, chairs, or routers have to do with freezing that occurs more often than every 12 seconds....

for understand that the control word is good for 12 seconds of video than what gives and why do you have receivers that freeze greater than every 12 seconds

answer it's their sever and their connection to the box

How does CNX who couldn't get their server up one day before now have a perfect IKS platform?

How does SV who's been working on their server since may of this year have the worst IKS platform imaginable?

r

Way beyond anything I know about IKS, Internet, Servers, etc..
But, we do need to follow the rules of the site.. this is not a freedom of speech site. None of the sites are.. We do not bad mouth, sites, sponsors, brands, staff or members.. You seem to have a personal vendetta against SV lately.. with your always having to put in comments like you just posted..(even if you think you are just stating the truth) that are breaking the site rules.. It needs to come to a stop.. I do not favor any brand..nor do I defend or make excuses for any of the coder teams... but I am reading, that they are upgrading to a newer server and adding more to it at the same time.. and it will be down more than up this weekend. will it be up.. Monday. I have no idea.. if it is.. great.. if they are still working on it.. that is fine too. just as long as they fix it..whenever that is.. It is great that CNX, which has nothing to do with SVs IKS servers.. is up and working, but do you not think it is just a little too soon to be singing the praises of them. Do they have enough users on the servers to know, if they can handle a load of say.. 50,000 users.. just for a hypothetical.. probably not yet.. Lets refrain from the negative and put more time into trying to use that knowledge you have to help and assist members here.. it would be much more beneficial, for all involved.. U, the staff, the members and the site.. Have a good one.. txsgent

[zaagiimi]

Originally Posted by txsgent

Way beyond anything I know about IKS, Internet, Servers, etc..
But, we do need to follow the rules of the site.. this is not a freedom of speech site. None of the sites are.. We do not bad mouth, sites, sponsors, brands, staff or members.. You seem to have a personal vendetta against SV lately.. with your always having to put in comments like you just posted..(even if you think you are just stating the truth) that are breaking the site rules.. It needs to come to a stop.. I do not favor any brand..nor do I defend or make excuses for any of the coder teams... but I am reading, that they are upgrading to a newer server and adding more to it at the same time.. and it will be down more than up this weekend. will it be up.. Monday. I have no idea.. if it is.. great.. if they are still working on it.. that is fine too. just as long as they fix it..whenever that is.. It is great that CNX, which has nothing to do with SVs IKS servers.. is up and working, but do you not think it is just a little too soon to be singing the praises of them. Do they have enough users on the servers to know, if they can handle a load of say.. 50,000 users.. just for a hypothetical.. probably not yet.. Lets refrain from the negative and put more time into trying to use that knowledge you have to help and assist members here.. it would be much more beneficial, for all involved.. U, the staff, the members and the site.. Have a good one.. txsgent

It appears that this site is "catering" to the whims of the manufacturers rather that the folks who pay to become members. Not only do you get hosed buying the receiver, now we're getting hosed by the "site". If someone wants to express their grief over not having things the way they want them, well let'em rave. We all know this is a hobby, those that don't are misinformed. The majority of folks out there don't have the know how or inclination as how to set up proxies, open router ports. etc, etc... You have to admit, of the 3 only 2 appear consistent on the delivery end .
And what's this BS about not being a "freedom of speech site" . Didn't know I had joined a group of radicals. What next, secret handshake, salutes...... The manufacturers create a product, it does not meet expectations, and those who read have a right to know prior to spending their hard earned money on equipment.

[txsgent]

Originally Posted by zaagiimi

It appears that this site is "catering" to the whims of the manufacturers rather that the folks who pay to become members. Not only do you get hosed buying the receiver, now we're getting hosed by the "site". If someone wants to express their grief over not having things the way they want them, well let'em rave. We all know this is a hobby, those that don't are misinformed. The majority of folks out there don't have the know how or inclination as how to set up proxies, open router ports. etc, etc... You have to admit, of the 3 only 2 appear consistent on the delivery end .
And what's this BS about not being a "freedom of speech site" . Didn't know I had joined a group of radicals. What next, secret handshake, salutes...... The manufacturers create a product, it does not meet expectations, and those who read have a right to know prior to spending their hard earned money on equipment.

I think you need to reconsider your thoughts on this post.. this is not a freedom of speech site. you read the rules.. or should have when you joined.. if you haven't, then I suggest you do..anim_09[1].gif U R right, this is a site for helping members fix issues.. it is not a site for venting and expressing negative views of a brand.. a sponsor, coder teams, the site, the staff or other members.. . regardless.. The positing of issues. is more than welcome here. The expressing those issues in a negative manor is not.. you can say.. it is not working, or having issues with this or that. wihtout the negative commnents.. We maintain this site.. as an informatvie site, as a family site, a freindly site, and negative, derogatory posts are not any part of that.. Though we can not make all members happy, we do our best.. as long as the member stays within the boundaries of "OUR SITE RULES" so lets keep it that way.. you got to vent..and express your dislike. Now it is time to go back to following the rules of this site.. have a good one.. txsgent

[richiemiami]

my point is that people intellectualize iks too much
just because one manufacture is having difficulties with gettin their servers right doesn't mean that it's difficult or impossible

it's not you router
it's not your provider
it's not the atmospheric conditions
it's no even dependent on zodiac sign or phase of the moon
it's probably your choice of IKS platforms

r

[Satbum.]

Originally Posted by richiemiami

my point is that people intellectualize iks too much
just because one manufacture is having difficulties with gettin their servers right doesn't mean that it's difficult or impossible

it's not you router
it's not your provider
it's not the atmospheric conditions
it's no even dependent on zodiac sign or phase of the moon
it's probably your choice of IKS platforms

r

Talking about intellectualizing too much...
I couldn't resist.
This doesn't mean that I don't agree but..

[crash53]

You complain but SonicView is the only manufacturer that has offered an IKS fix without having to buy a new box. I applaud them for that. You also have a short memory that SonicView's bin did not go down from January to July when N3 kicked in the others went down about once a week.

They are working on it and when done it will be great. If I was buying a new box I would buy a nfusion but since I already have a SonicView I am glad they are going to offer the IKS system for the box I have.

[richiemiami]

Originally Posted by crash53

You complain but SonicView is the only manufacturer that has offered an IKS fix without having to buy a new box.

that's not correct

all of the nfusion's sans the nova are up and running with zero upgrades PERIOD


Yes, SV was the first to introduce a "fix" but as you can see the fix is not really viable

I indeed want and hope for a SV solution I have a lot invested in their products that will mean a loss if they don't come through but me being candid is something totally different than blind

I'm taking the chance on losing money and I chose to do that rather than sell stuff that istn't working the flip side of that is pretending that it is just long enough to get rid of stock and then doing "I don't know anything I just sell this stuff" excuse

I rather lose a little and keep my integrity than lie and lose my reputation

richie

[crash53]

The nfusion was always an IKS box so of course they did not need an upgrade. Of the boxes sold without IKS how many are trying to offer that option. If I was buying a new box today I would buy nfusion but I appreciate Sonicview trying to offer IKS without selling me a new box.

[txsgent]

OK.. we have strayed from the posters intent.. we are no longer discussing about the issues of what is freezing.. it is not defending one brand..and its downfall.. .. so lets get it back on topic of the intended poster.. trying to help members understand, about freezing issues.. which I thought was a very good post and helps members understand.. Yes.. I am guilty of straying too... txsgent